Carlisle Wide Plank Floors

Surface Blog

• MONDAY MORNING MAILBAG: Perfectionism noticed in Carlisle floor installation

  Posted by Christine Halvorson

  We made happy customers out of Jackie and Paul Duso down in Carrolton, Georgia, where we recently installed our prefinished Birch and Cherry with a custom-coat that was meant to look like Tung oil.

  Thiese customers found us when doing a search on the web and they were helped by our Matt Farhm, who also arranged to have his firm, Farhm Fine Floors, install the new floor in this remodeling project. Farhm Fine Floors travels all over the country to do floor installations and has apparently installed over 50,000 square feet!

  Here’s what customer Paul had to say about his experience:

  “Matt—You are right, we do love our floors. It is surprising to me that we get the most ooooohhhhs and aaaaaahhhhhs from our birch floor in the bedroom. I really can’t decide which I like the best, both are outstanding. I couldn’t believe how easily they were able to fit the wood to the walls and in the bedroom around the glass block wall. It looks fantastic. (Installer) Chris was here most of the time with Micah coming on the last day and I must say he was a joy to work with and be around. Carlilse is lucky to have you guys. You are all such perfectionists.”
  
  

  
  
  Read more about our prefinished floor options.

  Posted on November 2, 2009 at 09:11 AM in Customer Stories • Stains & Finishes • (0) Comments

• Monday Morning Mailbag: Short customer notes make us just as happy as long ones

  Posted by Christine Halvorson

  Wow! Your product is great but your support and service is better. I own a construction company in Dallas and have used your floors on our jobs. I decided to put some in my home and (sales guy) Robert Plut walked me through it. He is awesome! I also appreciate the thank yous and follow up. You have a great company!

  Rick Wojciechonti, Flower Mound, Texas

  Posted on October 19, 2009 at 01:56 PM in Customer Stories • (0) Comments

• Monday Morning Mailbag: Michigan remodel with Eastern White Pine garners visitor comments each time

  Posted by Christine Halvorson

  We got this nice note from a customer for a project that dates back to May of 2007. Andrew Davidson used Carlisle’s Eastern White Pine when he renovated his Michigan home then and he writes:

  “I couldn’t be happier with the decision. I attached a picture, and I can tell you the one thing people comment on when they walk in our house, is the floors. It came out great,” Andrew wrote.

  Well, we’ll let you judge for yourself, from the picture below. Did it turn out great, or what?

  

  Thinking about floors? We do it all the time. Give us a call at 1-800-595-9663.

  Posted on October 12, 2009 at 04:06 PM in Customer Stories • (0) Comments

• Monday Morning Mailbag: Carlisle floors seen as centerpiece of new Pennsylvania home

  Posted by Christine Halvorson

  Chad and Erin Shaffer of New Bethlehem, Pennsylvania dropped us a note to tell us the Carlisle floors they had installed in their new home have become the centerpiece of that home!
  The Shafers worked with Carlisle’s Scott Ogden to choose 610 square feet of our Premium Grade Old Growth Hickory, in 8-inch nominal widths. It was pre-finished with our Amber Custom Coating. They also got 440 square feet of the same floor with a hand-scraped face and edge for a custom look.

  You can see what they had to say here:
  Scanned_Card_Sept_14_arrival.pdf

  Posted on October 5, 2009 at 06:59 AM in Customer Stories • (0) Comments

• Monday Morning Mailbag: Carlisle customers look at their new floor with awe

  Posted by Christine Halvorson

  Every time we finish a floor project for a customer—or the customer has finished doing his or her Do-It-Yourself job to install it— we like to ask them what they think or if they have any comments to send back to our leader, Don Carlisle. Here’s this week’s sample of the type of card we get back to us—and we thought you’d like to see it straight from their heart (er…pen).

  Customers Joanne and Bill Philpot worked with Carlisle’s Gary Ryer to purchase 120 square feet of nominal width, premium grade Eastern White Pine, which was finished at their home. Our favorite quote from them about their floor: “We look at it with awe!”

  Here’s what they had to say (clicking on the file will open it up to full size):

  Philbot_Customer_Card.pdf

  Posted on September 21, 2009 at 08:47 PM in Customer Stories • DIY - Do It Yourself • (0) Comments

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