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Welcome to Surface, a blog by Carlisle Wide Plank Floors. Join us in discussion about hardwood flooring wood grains & styles, home decor, green building products, trends and more.
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Even the delivery gets praise with Carlisle’s custom hardwood floors
Posted by Christine Halvorson
We always like to provide great customer service at every step of the process when people buy our custom hardwood floors, but we rarely get praise just for the delivery method we use!
Carolyn and Scott MacGlashan of Maryland were a little anxious about a tractor trailer delivery of their new floor, our unfinished Hickory.
Adam Whitney, who is our guy in Carlisle’s Washington, D.C. showroom, assured them that the delivery would be just fine and, indeed, it was stellar, as the photos attest.
The MacGlashans wrote Adam that our “selection of Con-way Freight as their delivery agent was a most enjoyable experience. The driver, Mr. Troy Carls, is to be commended, to include his most friendly manner, and pride of creating a satisfied customer.”
And they like what they see so far, saying they are “especially pleased with the grade, various width boards, and especially the majority of long board lengths” that came in the delivery. The next step is installation.
We look forward to their report — and their pictures — when they’re done.



Posted on December 7, 2009 at 10:29 AM in Customer Stories • Home Building & Contracting • (0) Comments
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Among other things, this Carlisle floor matches the family Golden Retriever
Posted by Christine Halvorson

Warren and Tassie Crellin of Townsend, Delaware have been married 21 years and had always dreamed of building a log home. In March 2008, they purchased an 11- acre, partially wooded farmette. “We spent months clearing the necessary trees to make room for our dream home,” Tassie writes. “Finally, in January 2009 the logs were delivered and construction began.”
Tassie reports that she first saw Carlisle floors in her Log Home Living magazine.
“I first contacted Carlisle back in November 2008 and was connected with Shanon Sterrett. She was extremely helpful in helping us pick out the perfect floor for our rustic look. We ended up with 10-inch wide planks in hit-or-miss pine flooring. The roughed up texture really blends with the log walls. Not to mention, the wear and tear that two boys and two dogs provide!” Tassie wrote. “I love the hit-or-miss imperfections because any scratches or dings simply blend right in once touched up with stain and simply add to the ‘character’. Our stain color is a combination of 2 parts Concord Honey/1 part Ginger Bread. We love it! It also matches our Golden Retriever, Maddie.”
The Crellins moved into their new home on Halloween of this year, after having sold their previous home rather quickly and needing to stay in a camper or five months. “Now we can barely see our beautiful floors for all the boxes,” Tassie wrote. “They are gorgeous and we are very happy with how they turned out.”
Warren and Tassie actually did all of the staining and oiling (a total of four coats) of the new floor in their 1,200-square-foot rec room, just to save on time. They left the rest of the floors to their builder and his crew. “The floors were easy to install and the overall staining process wasn’t bad,” she writes.
“We really enjoyed working with Carlisle and Shanon was always there to guide us through the decision process, making sure our flooring was just what we wanted!”
The photo above shows Warren installing the flooring in our rec room. Below are a few more photos from the family album.
Posted on November 30, 2009 at 12:23 PM in Customer Stories • DIY • (0) Comments
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Carlisle helps create California (condo) dreamin’ ...
Posted by Christine Halvorson
The dreamy photos below show what the combination of Eastern White Pine and Bradford Umber stain can do for a condominium in Aliso Viejo, California. The floors were prefinshed and delivered ready to go.
The customers, Christopher and Carrie, found Carlisle on the web and worked with Wendy, in our Los Angeles Design Center. Christopher had grown up with wide plank flooring and wanted the same for the condo they had purchased.
The 5- to 9-inch premium style Eastern White Pine was glued directly to the slab.
There was enough wood left over from the downstairs reflooring to do an upstairs hallway and they’re contemplating doing a set of stairs as well.
Posted on November 21, 2009 at 09:56 AM in Customer Stories • (0) Comments
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Brooklyn blogger calls his Carlisle floor smooth and creamy
Posted by Christine Halvorson
We loved finding this entry from a blogger Andy Heidel in Brooklyn, New York, who got a delivery of one of our floors back in August of this year. He appears to be starting his own bar and using Carlisle floors in them. Here’s what he had to say the day the floor was delivered:
“So i think i single handedly lifted at least 3400 lbs. I am the Hulk. Hulk Likes Lumber. Hulk Not Smash. Actually the boards are so smooth and creamy I wanted to take a nap on one. Now I have to let them acclimate to the NYC climate, but next week… Instalation! stay tuned for Floor Saga!”
Posted on November 13, 2009 at 02:30 PM in Customer Stories • (1) Comments
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Beautful floor, with just one bucket of waste
Posted by Christine Halvorson
Customer Sally Smith sent along these photes of a recent remodeling job she did with Carlisle’s pre-finished original Hickory, in 5- to 10-inch widths. This is the third floor Sally has done with Carlisle. These photos are from her second home in the Adirondacks and their first was for their New Jersey home. The natural colorings in the wood turned out to be quite distinct down the center of Sally’s hallway. She writes: “Our friends laugh at the ‘runway strip’ we put down the center of the hallway – Dave (her husband) says if we fight there’s his half, and my half.”
What we like to see in these photos is the small, one bucket of waste that was produced with the project!
Read more about our pre-finished floors here.
Posted on November 9, 2009 at 12:30 PM in Customer Stories • (0) Comments
Don and Dale Carlisle
Stoddard, New Hampshire
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