Carlisle Wide Plank Floors

Surface Blog

• Great Carlisle Service=Happy Builder

  Posted by Megan Sprague

  Here's a note from Lauren Power of our Midwest Sales team:
  

  Thought you might like to take a look at this amazing PREFINISHED floor
  we made for homeowners in PA.
  
  It's a mix of 4-8" 'country' White Oak and all 8" 'country' rift and
  quarter sawn white oak with gingerbread stain!
  
  The best news is that the builder is now needing about 2000 SF of
  prefinished Cherry for another home he's working on. This is a builder
  who was VERY hesitant about our terms and didn't want to pay for the
  floor before he saw it. I guess we proved ourselves the first time
  around- thank you to everyone involved in crafting this beauty!
  
  Enjoy
  
  LP

   

  
   
  
   
  
   
  
   
  

  Posted on October 21, 2008 at 03:05 PM in Green Building • Hardwood Flooring • Home Building & Contracting • Home Decor • (0) Comments

• Getting It Right..the Second Time Around!

  Posted by Megan Sprague

  Lisa and Keith Hatch purchased their Brown Maple floor (with hand scraped edges) earlier this year. They received the floor and proceeded to stain it with one of our custom stains, to match a sample that we had sent them. After a few rounds of the stain, it was turning out way too light.

  Sales Manager Kevin Crowder remembers, "They were having trouble getting the same dark color on their floor that we had sent them in the sample. They called me with their concerns and I took good care of them.  I paid them to have it sanded back down to raw wood.  Once they did that it took the stain darker as the photos show."

  Lisa and Keith are very happy with their floors! See this note that Lisa sent earlier this year: 
  

  Hi Kevin,
   
  Our floors turned out great!  It was a pleasure working with you and the rest of the Carlisle Wide Plank Floor staff.  I will certainly recommend your company to others interested in exceptional wood floors.
   
  I’ve attached pictures.   I apologize for not sending these photos sooner.  If you need additional ones, please let me know!
   
  Many thanks again for everything!
   
  Lisa and Keith Hatch

   

  
   
  
   
  

  Posted on October 17, 2008 at 02:35 PM in Customer Stories • Hardwood Flooring • Home Decor • (1) Comments

• Carlisle’s Partnership with Deltec Homes

  Posted by Megan Sprague

  Over the years, we've partnered with Deltec Homes of Asheville, NC on many projects. One of the largest was the sponsorship of an Extreme Makeover Home Edition Home in New Orleans last year!

  We received this letter and photos from David Ide of Deltec Homes this week. Our floors are featured in their model home!
  

  Glen,
  I need some more Carlisle literature to put on display.   We have handed out all that I had left over from my parade from last year.   We have had so many people asking about the floors, they are truly the highlight of the house.
   
  I have attached some photos for you.  I can’t tell you how happy we are with how the floor came out. 
   
  David Ide
  Director of Customer Relations
  Deltec Homes, Inc.
  69 Bingham Rd
  Asheville, NC 28806
  1-800-368-7401
  www.deltechomes.com

   

  
   
  
   
  
   
  

  Posted on October 17, 2008 at 08:58 AM in Green Building • Hardwood Flooring • Home Decor • (0) Comments

• A Friendly Visit from Jewett Farms!

  Posted by Megan Sprague

  Mark Nichols of our New England sales team, visited with his clients Elena and Lynn of Jewett Farms. We highlighted Jewett Farms last week on the blog with their newest studio in Newburyport, Massachusetts having Carlisle floors throughout. Lynn and Elena got the grand tour of Carlisle and nestled in at our design center and sample shop to talk about wood.

   

  

  Here's Mark, Elena and Lynn chatting about the tight grain in this slice of Heart Pine. 

   This is the letter that Elena sent us following their visit:

  Yesterday my colleague Lynn and I traveled from northern Massachusetts into the beautiful woods of New Hampshire – we lucked out and enjoyed a beautiful New England fall day. Our company, Jewett Farms, has become an exclusive partner with Carlisle and is distributing its wide plank floors from our new design studio in Newburyport, Massachusetts.  It was very gratifying and educational to visit the Stoddard operation. We gained useful knowledge about the species, craft, and artistry of Carlisle flooring – so much of the language used to describe the work there resonated for us:  it is the same language we use about the craft and art of our cabinetry. We were reminded each step along the way about the very special fit that seems to exist between Jewett Farms & Co. and Carlisle.

  
  On a personal note, when I returned to my home in Massachusetts I realized I did not have my wallet and knew that I may have left it at Fiddleheads Cafe. I did not remember, in my panic, the full name of the Café so called Carlisle and explained my situation. Pat answered the phone – not only did she find me the contact information for the Café but offered, if my wallet was found there, to pick it up for me and send it back to me overnight. Previously I had remarked more than once about the friendly, courteous, and professional voices on the phone when I call Carlisle and Pat’s effort to ease my anxiety was above and beyond and much appreciated.
   

  Posted on October 15, 2008 at 07:44 AM in Hardwood Flooring • Home Decor • (1) Comments

• True Hardwood Story: Walnut Surprise!

  Posted by Megan Sprague

  Hannah Greeley of our Georgetown, DC design center sent me this note and photos!!

  So, I had a customer that wanted me to meet him at a new house because he LOVED the walnut floors they had and he wanted to match them...  so I took a drive out and as soon as I walked in the door, I KNEW they were our floors, absolutely gorgeous!!  Turns out after some digging, these ARE our floors and even sweetened the deal to my customer after knowing that!
   
  Thanks to the mill for these gorgeous floors and to Glen for selling these particular floors that the customer can’t stop raving about, we got the sale!
   
  I wanted to share the pictures I shot with everyone (sorry, not the best lighting) but I can’t stop staring at these pictures, absolute beauty!
   
  Thanks to all! Enjoy!
  -Hannah

   

   

  
   
  
   
  
   
  

  Posted on October 8, 2008 at 02:51 PM in Hardwood Flooring • Home Decor • (0) Comments

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