Surface Blog

Welcome to Surface, a blog by Carlisle Wide Plank Floors. Join us in discussion about hardwood flooring wood grains & styles, home decor, green building products, trends and more.

Exceeding Expectations: Achieving a Similar Look, on a Budget!

Posted by Megan Sprague

An email from Shanon of our New England Sales staff:

Good Morning -
Here are some amazing shots of our Hit or Miss Eastern White Pine wide plank floors
stained Gingerbread in a new home in Hollis, New Hampshire. This was a
customer that came to us loving the milled barnwood
and for budget reasons had to "compromise" - but I'd say this is far
from a compromise. Great job to the stoddard guys for another amazing
floor.
Enjoy!

Here's the nice letter and photos from her clients in Hollis, New Hampshire!

Hi Shanon,

We finally finished the last tung oil coats on the floor and it looks
BEAUTIFUL!!! So many people (including the town inspector!), have fallen in love with our Carlisle wide plank floor. I thought you might like to see a few pictures of the final product. I don't have the greatest camera -but you'll get the idea! We are moving in this week and will enjoy these floors for many years to come.

Thanks so much for all your help - you all have been wonderful to work with!

Fondly,

Wendy

Posted on October 20, 2008 at 09:05 AM in Home Building & Contracting • Home Decor • (0) Comments
Getting It Right..the Second Time Around!

Posted by Megan Sprague

Lisa and Keith Hatch purchased their Brown Maple floor (with hand scraped edges) earlier this year. They received the floor and proceeded to stain it with one of our custom stains, to match a sample that we had sent them. After a few rounds of the stain, it was turning out way too light.

Sales Manager Kevin Crowder remembers, "They were having trouble getting the same dark color on their floor that we had sent them in the sample. They called me with their concerns and I took good care of them. I paid them to have it sanded back down to raw wood. Once they did that it took the stain darker as the photos show."

Lisa and Keith are very happy with their floors! See this note that Lisa sent earlier this year:

Hi Kevin,

Our floors turned out great! It was a pleasure working with you and the rest of the Carlisle Wide Plank Floor staff. I will certainly recommend your company to others interested in exceptional wood floors.

I’ve attached pictures. I apologize for not sending these photos sooner. If you need additional ones, please let me know!

Many thanks again for everything!

Lisa and Keith Hatch

Posted on October 17, 2008 at 02:35 PM in Customer Stories • Hardwood Flooring • Home Decor • (1) Comments
Carlisle’s Partnership with Deltec Homes

Posted by Megan Sprague

Over the years, we've partnered with Deltec Homes of Asheville, NC on many projects. One of the largest was the sponsorship of an Extreme Makeover Home Edition Home in New Orleans last year!

We received this letter and photos from David Ide of Deltec Homes this week. Our floors are featured in their model home!

Glen,
I need some more Carlisle literature to put on display. We have handed out all that I had left over from my parade from last year. We have had so many people asking about the floors, they are truly the highlight of the house.

I have attached some photos for you. I can’t tell you how happy we are with how the floor came out.

David Ide
Director of Customer Relations
Deltec Homes, Inc.
69 Bingham Rd
Asheville, NC 28806
1-800-368-7401
www.deltechomes.com

Posted on October 17, 2008 at 08:58 AM in Green Building • Hardwood Flooring • Home Decor • (0) Comments
A Friendly Visit from Jewett Farms!

Posted by Megan Sprague

Mark Nichols of our New England sales team, visited with his clients Elena and Lynn of Jewett Farms. We highlighted Jewett Farms last week on the blog with their newest studio in Newburyport, Massachusetts having Carlisle floors throughout. Lynn and Elena got the grand tour of Carlisle and nestled in at our design center and sample shop to talk about wood.

Here's Mark, Elena and Lynn chatting about the tight grain in this slice of Heart Pine.
This is the letter that Elena sent us following their visit:
Yesterday my colleague Lynn and I traveled from northern Massachusetts into the beautiful woods of New Hampshire – we lucked out and enjoyed a beautiful New England fall day. Our company, Jewett Farms, has become an exclusive partner with Carlisle and is distributing its wide plank floors from our new design studio in Newburyport, Massachusetts. It was very gratifying and educational to visit the Stoddard operation. We gained useful knowledge about the species, craft, and artistry of Carlisle flooring – so much of the language used to describe the work there resonated for us: it is the same language we use about the craft and art of our cabinetry. We were reminded each step along the way about the very special fit that seems to exist between Jewett Farms & Co. and Carlisle.

On a personal note, when I returned to my home in Massachusetts I realized I did not have my wallet and knew that I may have left it at Fiddleheads Cafe. I did not remember, in my panic, the full name of the Café so called Carlisle and explained my situation. Pat answered the phone – not only did she find me the contact information for the Café but offered, if my wallet was found there, to pick it up for me and send it back to me overnight. Previously I had remarked more than once about the friendly, courteous, and professional voices on the phone when I call Carlisle and Pat’s effort to ease my anxiety was above and beyond and much appreciated.

Posted on October 15, 2008 at 07:44 AM in Hardwood Flooring • Home Decor • (1) Comments
A Designer’s 1800’s Vintage Home

Posted by Megan Sprague

We received these photos from our clients in Pennsylvania. The homeowner is a designer and used our wide plank, 13-20" Eastern White Pine with signature Plymouth Pumpkin stain and authentic face nails for their historic restoration project!

Posted on October 13, 2008 at 09:17 AM in Home Decor • Restoration Projects • (0) Comments