Surface Blog

All-American oak floor from Carlisle makes its way to New Zealand

• Posted by
• Christine Halvorson

The team of designers in Carlisle’s West Hollywood offices, including Dan O’Neil, recently got involved with something a little out-of-this-world. Okay, it was only half-way out of this world, all the way around the globe from Carlisle’s headquarters to New Zealand and a home flooring project where the home owner wanted something a little out of the ordinary. He needed something that was big enough and unique enough to set off his marvelous view (see below).

The team created a series of samples and sent them, as well as photos and emails, to the homeowner. Ultimately he settled on a 12-inch wide, super long-length version of our White Oak flooring. The surface was finished with a light wire brush as well.  The floor will ultimately be finished with some natural oils to keep them supple and able to move with the seasonal changes and the moist climate of New Zealand.  The oils will keep them looking good as well, according to O’Neil. The boards were shipped by sea and allowed to acclimate to their new environment before they were installed, as usual.  The photos here were taken by Peter Jones, who helped with the installation.

Posted on Apr 27, 2009 AT 03:10 AM in (2) Comments

Red Oak makes an excellent choice in this kitchen

• Posted by
• Christine Halvorson

An architectural consulting firm Carlisle works with, New England Architectural Consulting, LLC, sent along this photo of a recently completed kitchen floor project. It was done in 8 to 12-inch Select Red Oak, with a waterbased finish on it.  The photo shows the kitchen not quite ready for occupation.

Posted on Apr 24, 2009 AT 03:08 AM in (2) Comments

Samples of Antique Hickory make for satisfied customer

• Posted by
• Christine Halvorson

We thought you’d enjoy see these photos of a recently completed project. They show Carlisle’s Antique Hickory, set down in 8-inch widths and prefinished with Amber stain, and were sent to us by Laura Leier, our Sales and Design Consultant in Denver. We worked with a builder—Todd Gourley of Powder River Construction in Breckenridge, Colorado—on this project and he has already ordered another floor from us!  We give a lot of credit here at Carlisle to the folks who work in our sample shop.  They carefully match stain and wood to the customer’s needs and send out samples for approval.  This process ensures a very satisfied customer when the project is complete. 

Posted on Apr 17, 2009 AT 03:05 AM in (2) Comments

Carlisle employee chooses to work on his day off

• Posted by
• Christine Halvorson

Design and Sales Consultant Gary Ryer, in our Stoddard offices, shared this story with the whole company recently and we thought it was worth sharing with you. Gary writes:

I just wanted to share a recent experience with one of our builder/customers in Kennebunkport, Maine. (Carlisle’s) John Rafuse was delivering a floor to that customer last Friday morning.  Unfortunately, the builder’s crew was unable/unavailable to help him unload the 1,000 square feet of antique oak and premium white oak during that delivery.

Small world that it is, Matt Morin of our Swanzey Mill (Geographic note: Swanzey is in New Hampshire, probably 140 miles from Kennebunkport) happened to be there on a day off with his girlfriend (apparently Matt has family up there) and they both helped unload the order and answer questions for the customer….Matt, I want to thank you personally for taking your own time to give a very good customer a very positive experience.  Keep up the good work! With an attitude and a spirit like that, you have earned the respect of us all!—Gary

Posted on Apr 13, 2009 AT 03:04 AM in (3) Comments

We love solving problems for Carlisle customers

• Posted by
• Christine Halvorson

We got a nice note from Tammy England, a customer of ours who is building a new home in Indiana.  She had Carlisle’s premium grade hickory floor, in random widths,  installed and finished with our Gingerbread stain, sealed with our traditional finish.  After noticing a few problems with the floor, Tammy worked with our Stephanie Buckley to get the issues resolved. The floors needed a little more sanding and a refinish, which we took care of. Tammy wrote to tell us how much she now loves her floor and called herself "blessed" to work with us.

Well, Tammy, we’re blessed to work with you!

And, she was kind enough to send along this nice note with these photos of the finished floor:

Here are some photos of the floor!  Thank you all so much for helping us get it fixed.  You don’t know how much it means to us.  We are very blessed to work with such a wonderful company.—Tammy England

And, if we do say so ourselves, those floors are beautiful!

Posted on Apr 10, 2009 AT 03:03 AM in (0) Comments