Customer Letter: Lanny Brooks

To Whom It May Concern,

When I recently purchased a home in Sun Valley, Idaho I searched the internet for the floors that I wanted.  Consistently the “look” that I wanted turned out to be your product.  I called the contact person and was directed to Brian Graham.  After speaking with him for a little while we discovered that we were both in Chicago.  I went down to visit the showroom and left with samples to show my wife.  My wife and I both liked the same floor so we ordered it and were excited about our purchase. We then needed an installer and guidance as to how to make it look like the product that we saw.

Brian was above and beyond helpful. He helped us choose an installer, he guided everyone through the process and called me periodically just to check on our progress. I finally got out there last week to see them and I couldn’t be happier with the result.  I credit Brian with being instrumental in seeing that it was done right.

My wife and I are Real Estate brokers on the North Shore of Chicago.  Whenever anyone mentions Rehabbing we always suggest that they consider a Carlisle wide plank floor.

Lanny Brooks, from Highland Park, IL

Posted on September 3, 2008 at 09:00 AM in (0) Comments

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