We got a nice note from Todd Gourley, owner of Powder River Construction in Breckenridge, Colorado, who had been working with Edie Putnam, director of our customer specialist group. Todd was thanking Edie for the dog treats and a Carlisle hat that Edie had sent to him along with the delivery of his floor. Todd also noticed some higher-ups in our company had called him personally. Todd writes:
You must have been listening when I mentioned I had two doggies and no kiddies.
All is well with your product…17” E.W.P. (Eastern White Pine) is huge and beautiful. It will be easy and fast to install.
Your attention to customers’ satisfaction and to quality sets the standard!
Thanks again and thanks to H.Q.—Todd
Posted on Feb 18, 2009 AT 01:04 AM in (0) Comments
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