One happy Carlisle customer helps out another

Our customers sometimes rely on each other for advice on their flooring, as evidenced by an exchange among two Texans and personnel here at Carlisle. We love it when customers agree to be “references” for us. It’s sort of like we’re applying for a job—which we are, kind of!

So, Rodney Stephenson of Hempstead was thinking about a rustic wide plank floor that would have to be glued directly to a concrete slab. He also had questions about the softness of the pine.

With the help of Carlisle, he got advice from customer Jonnie Steffek in Richmond, who had installed her floor not that long ago. She told Rodney about an installation of Eastern White Pine.

Said Jonnie: “I went with the unfinished wood rather than pre-finished. My reason for that is, I like floors to show wear/pathways/knot holes.”

Carlisle supplied information to the client about gluing to the slab and the softness issue.

Jonnie wrote: “As far as being ‘soft’, that may be; however, in my book, ‘dings’ add character. I had a friend long ago, that would buy an antique, then refinish it to the point that it looked like it came direct from a furniture store…We have a few antiques scattered throughout the house, but they are old, and they look old.”

Jonnie invited Rodney over to her neck of the woods to see her floors for himself. We are indebted!

Posted on August 27, 2009 at 08:23 PM in Customer Stories • Hardwood Flooring • (0) Comments

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Rocky Mountains

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Carlisle Wide Plank Floors