Here’s a little story from our Sample Shop, from back in August.
Tim LaRoche from Carlisle’s sample shop in Stoddard, NH
Our Sample Shop does just what it sounds like—they make custom-ordered board samples to show to clients and customers so they can get an idea of what an actual type of wood combined with the type of stain and finish actually looks like. (This, of course, helps the customer and helps us.) Well, one day in August, an architect working out of New Jersey called Carlisle Wide Plank flooring in a panic! A supplier on the project had not been able to come through with a delivery of French Oak flooring and this architect needed 1,400 square feet of floor right away—like yesterday, as our sales manager Peter Switzer says. Well, Peter had Tim LaRoche (that’s him below) in our Sample Shop pick out two of the best representative boards of our White Oak to send along to the architect. And, the architect loved them and rang us up immediately to discuss installation and finishes. Despite the Sample Shop being very, very busy at that time, Tim had come through with providing what the client needed right away. It’s probably what got us the job…
Posted on Oct 23, 2009 AT 03:32 AM in Home Building & Contracting • (0) Comments
Customer Stories. Green building. Design tips. DIY. Our blog features lots of articles that help peel back the layers of complexity regarding your flooring choices. Subscribe to our blog.
Subscribe via RSS