Utah customers “Love, Love, Love” their Eastern White Pine floor
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Sometimes our customers know exactly what kind of floor they want. Sometimes they’ve seen something they like and hope to replicate it. Sometimes they want a certain look or feel, be it rustic or modern, classic or elegant. Sometimes they want a floor that’s historically accurate for their antique home.
What we want is for our customers to be happy. That means working with them to bring their vision for a new floor to reality. It’s no surprise that the Carlisle staff members who work most directly with customers (and with their designers, architects, and builders) are called “Sales and Design Consultants.” They’re skilled at walking you through all of the types of wood that we offer and matching those woods to the appropriate hand-made surface from our custom shop, as well as to the perfect Carlisle stain and/or finish. Our Sales and Design Consultants will even guide you or your installer through the installation and finishing process with written instruction and phone assistance.
Our website, with its hundreds of photographs of floors that have been installed around the US and beyond, is designed to help in the process, too.
To give you an example of how it works, we share the story of a homeowner from Park City, Utah. She wanted floors that resembled those in two of the photos on our website (you can view the photos here and here). We helped her select 850 square feet of our Premium Eastern White Pine in 5- to 9-inch face widths with a Hit or Miss surface, finished with Gingerbread stain and Carlisle Tung Oil.
The skilled craftspeople in our Custom Shop created exactly the surface look she wanted.
The customer is delighted with her new floor. She sent along this note recently:
“We Love, Love, Love our floor. We adore it and could not be happier with the final product. It is gorgeous!”
Posted on Jul 26, 2011 AT 12:13 AM in (2) Comments
Comments
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Arjay said…
I’m impressed! You’ve managed the almsot impossible.
POSTED AT 03:46 AM ON Nov 28, 2011
yjljqefd said…
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POSTED AT 11:04 AM ON Nov 28, 2011
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