Surface Blog

Getting Ready for the Log and Timber Show, Chantilly!

• Posted by
• Megan Sprague

We’re getting ready for the Log and Timber show in Chantilly, Virginia! The show is this weekend, October 24-26 at the Dulles Expo and Conference Center. In preparation for the show, we built two floors to show off! Here’s a few pictures of one of the floors, our wide plank Eastern White Pine! It’s unfinished in the photos, but our crew at the sample shop finished it by hand with our Gingerbread stain and Tung Oil finish.

Stop over and see us at the show! We’d love to give you free tickets, call us today: 800.595.9663!

Stay tuned…for a recap of the show when I return next week!

Posted on Oct 20, 2008 AT 03:25 AM in Home Building & Contracting • (0) Comments

Exceeding Expectations: Achieving a Similar Look, on a Budget!

• Posted by
• Megan Sprague

An email from Shanon of our New England Sales staff:

Good Morning -
Here are some amazing shots of our Hit or Miss Eastern White Pine wide plank floors
stained Gingerbread in a new home in Hollis, New Hampshire.  This was a
customer that came to us loving the milled barnwood
and for budget reasons had to “compromise” - but I’d say this is far
from a compromise.  Great job to the stoddard guys for another amazing
floor.
Enjoy!

Here’s the nice letter and photos from her clients in Hollis, New Hampshire!

We finally finished the last tung oil coats on the floor and it looks
BEAUTIFUL!!!  So many people (including the town inspector!), have fallen in love with our Carlisle wide plank floor.  I thought you might like to see a few pictures of the final product.  I don’t have the greatest camera -but you’ll get the idea!  We are moving in this week and will enjoy these floors for many years to come.

Thanks so much for all your help - you all have been wonderful to work with!

Fondly,

Wendy

Posted on Oct 19, 2008 AT 10:35 PM in Home Building & Contracting • (0) Comments

Getting It Right..the Second Time Around!

• Posted by
• Megan Sprague

Lisa and Keith Hatch purchased their Brown Maple floor (with hand scraped edges) earlier this year. They received the floor and proceeded to stain it with one of our custom stains, to match a sample that we had sent them. After a few rounds of the stain, it was turning out way too light.

Sales Manager Kevin Crowder remembers, “They were having trouble getting the same dark color on their floor that we had sent them in the sample. They called me with their concerns and I took good care of them.  I paid them to have it sanded back down to raw wood.  Once they did that it took the stain darker as the photos show.”

Lisa and Keith are very happy with their floors! See this note that Lisa sent earlier this year: 

Hi Kevin,

Our floors turned out great!  It was a pleasure working with you and the rest of the Carlisle Wide Plank Floor staff.  I will certainly recommend your company to others interested in exceptional wood floors.

I’ve attached pictures.  I apologize for not sending these photos sooner.  If you need additional ones, please let me know!

Many thanks again for everything!

Lisa and Keith Hatch

Posted on Oct 17, 2008 AT 04:05 AM in Hardwood Flooring • (1) Comments

Customer Letters

• Posted by
• Megan Sprague

Keith and Lisa Hatch of Laguna Niguel, California sent us this letter about their wide plank maple floor:

We are THRILLED with our final product! Everyone that sees our floors LOVES them too!

Keith and Lisa stained their maple floor with our siganture, dark Antique Farmhouse stain.

This note was received from Kathleen Morrell of Laguna Beach, California!

What a wonderful product!! Terrific service too :  )

She has our wide plank White Oak floors!

Dawn Grochalski of Chicora, Pennsylvania installed her own Eastern White Pine wide plank floors!! Here’s the note she sent us:

My floors are fabulous! I am extremely happy. I highly recommend your floors!

These homeowners from Kansas, Phil and Jean Frigon purchased our wide plank Heart Pine floors for their home in Clay Center! We were also happy with what they had to say:

Very helpful customer service; prompt and frienldy! The floor is beautiful and met our expectations.

Blair Moffett of Wolfeboro, New Hampshire sent us this nice letter:

Wood was nicely cut! Service from Carlisie rep was very helpful.

Blair purchased and installed our wide plank Eastern White Pine.

I received some planks in 24” widths and as usual, they were perfectly straight! I have used your products many times and was really happy with the planing and straightness.

This note is from Kipp Rancourt of West Chesterfield, New Hampshire. He purchased and installed our wide plank Eastern White Pine floors.

Scott and Karen Magnino of Montclair, Virginia purchased our wide plank Hickory floors!

Here’s the letter they sent us:

Lynne was incredibly helpful! We will use you again!

Paul Greene bought our Custom Coat Hickory floors. His thoughts…

All work done was excellent! Wood was excellent! Service was excellent!

Paul lives in Aurora, Colorado.

We’re happy to share this note from Elizabeth and Jeffrey Klotz of Pound Ridge, New York.

Todd Waterman and crew were a pleasure to deal with! Most helpful through the entire process and beyond.

They have our wide plank Eastern White Pine floors in their home, stained with our signature Gingerbread and Bradford Umber mix.

The quality of the pine floors was excellent. You definitely get what you pay for with Carlisle!

Michael Gregory of West Newbury, Massachusetts sent us that letter about his Custom Coat wide plank Eastern White Pine floors.

Posted on Oct 16, 2008 AT 11:22 PM in (0) Comments

True Hardwood Story: J. Crew launches new store with our floors

• Posted by
• Megan Sprague

The newest J.Crew store at Madison Avenue and 79th Street in NYC features our floors! The floors are extremely unique. A blend of our FSC Antique Hickory & newly sawn premium Hickory in a hand-crafted herringbone pattern. Check out the photo below.

To read more about their new store here!

Posted on Oct 16, 2008 AT 10:58 PM in News & Events • (0) Comments