We Make Buying Easy
Our floors are custom crafted to meet all budgets.
Though handcrafted in New England, Carlisle floors can be found in just about every state as well as worldwide. This wouldn’t be the case if we didn’t make purchasing them both easy and rewarding. We start by listening carefully to your ideas and then we share our knowledge and put forth suggestions. You will never feel pressured into making a decision.
When you’re ready to order, it’s as simple as a phone call. We take deadlines seriously, and total customer satisfaction is what our reputation has been built on. From the shopping process to ordering to tracking your shipment to delivery and installation, your personal Carlisle Design Consultant will make sure that things go smoothly and that you receive exactly the floor you want.
How to Begin Shopping
Our website has been designed to give you a thorough and in-depth introduction to our floors — the woods we offer, how to compare colors, styles, grades, custom options. If you wish, you can fill your shopping basket with a variety of favorites for further consideration and discussion. Once you’ve gotten to the point where you would like to begin a helpful dialogue with a Carlisle Sales Representative (and receive some samples,) simply call us at 1-800-595-9663.
Or if you live within a reasonable distance of one of our Design Centers, we highly encourage a personal visit. Here you will get the sort of up close and personal look at our floors that no printed or web material can possibly convey. Our staff will also encourage you to browse through a large portfolio of actual installations, which will broaden your shopping experience. And of course, you’ll be invited to take home samples.
But if this is impractical, you should know that the vast majority of our thousands of valued customers created their floors over the telephone with the ongoing help of a Carlisle Design Consultants. He or she will make you feel like you’re together at the same table — poring over floor plans, considering the samples we have sent you, narrowing options and making your unique vision into a reality.
We Apply Passion, Not Pressure
We love to talk floors. And we are just as passionate as you are about creating the exact look you want. High-pressure sales methods are not what we’re about. Each of our Sales Representatives has had both in-depth training and hands-on experience. He or she can help you:
- Decide on the wood type and finish, based on your input and budget.
- Determine your square footage.
- Work with you directly or coordinate the efforts of you and your architect, builder or designer.
- Guide you or your installer through the installation and finishing process with both written instruction and phone assistance.
- Coordinate the delivery and installation with you or your builder/renovator.
- Set up the delivery directly to the job site.
Planning for your new floor
Measuring square footage